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Returns & Shipping

Returns

A return can be requested within 5 days of receiving your order by sending us an email to miamifitwear@gmail.com

If you wish to return an item from a change of mind about the size or style, please send it back to us after we accepted the request.*  As soon as we received and inspect the product, we will be sending an email of store credit for you to apply on your next purchase.  As our products are made to order, we do not accept refund of payment or exchanges. 

**The cost of return shipping labels will be at the customers expense.
All returns of any product must be new, unworn, and unwashed with tags attached.
 
Received Wrong Item
As we always try to make sure we sent the right product that was purchased, a mistake in shipment can occur. Please send us a photo of the incorrect item along with the invoice received and we’ll work out a solution together. 

Non-returnable items: 
-Gift Cards
 

Shipping

Shipping charges vary depending on your location.

It will be listed on your cart check out. 

Please keep in mind our products are handcrafted and that orders may take 3 to 7 business days* to be fulfilled.

Domestic and international orders will be sent a tracking number in their confirmation email.

Shipping within the United States is handled by USPS.

 ** Our business days are Monday to Friday.**

Lost/Missing Packages
After your order is shipped, please allow 2-3 business days for delivery.  If you haven't received any updates after the expected time or hasn't arrived, but status shows it was delivered, please consider before contacting:

 

  • Delays due to weather or holiday conditions that can affect time of transit 
  • Check of any attempted delivery notice from the postal office
  • Ask if someone has accepted the package delivery 


If none of them has resolved the issue, please email us at miamifitwear@gmail.com as we can verify if the shipping address inputted was printed on the label and ship correctly. However, after the package has left the Miami Fitwear facility, we are not responsible for missing packages and highly urge you to immediately contact your local post office to file a claim if it's concluded of being lost.